Privacy policy | Teamship.ai

Last updated: February 13, 2024

Digital Team Solutions AS ("we", "our", or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your personal data when you use our website, products, or services ("Services").

Information We Collect

We may collect personal information from you when you interact with our website or use our Services. This information may include:

Personal details such as your name, email address, phone number, and address.
Account credentials such as usernames and passwords.
Payment information such as credit card details.
Information about your device and how you interact with our website or Services (e.g., IP address, browser type, referring pages, access times).

Lawful Basis for Processing

We will only process your personal data when we have a lawful basis to do so. This may include:

The processing is necessary for the performance of a contract with you or to take steps at your request prior to entering into a contract.
The processing is necessary for compliance with a legal obligation to which we are subject.
The processing is necessary to protect your vital interests or those of another person.
We have obtained your consent to the processing for specific purposes.

How We Use Your Information

We may use the information we collect for various purposes, including but not limited to:

Providing and personalizing our Services.
Processing transactions and payments.
Communicating with you about our products, services, and promotions.
Improving our website and Services.
Protecting against fraud and unauthorized access.
Complying with legal obligations.

Sharing Your Information

We may share your personal information with third parties for the following purposes:

Service providers: We may share your information with third-party service providers who assist us in delivering our Services (e.g., payment processors like Stripe, hosting providers like Wix and Bubble, marketing automation platforms like Hubspot, integration platforms like Zappier, AI services like OpenAI, data analytics tools like Hotjar, email delivery services like Postmark).
Business transfers: If we sell or transfer all or a portion of our business, we may transfer your information to the buyer or successor entity.
Legal compliance: We may disclose your information when required by law or to protect our rights, property, or safety, or that of others.

Your Rights

Under various privacy regulations, including the GDPR, CCPA, and APPs, you have certain rights regarding your personal data:

Right to access: You have the right to request access to your personal data and information about how we process it.
Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data.
Right to erasure: You have the right to request deletion of your personal data under certain circumstances.
Right to restrict processing: You have the right to request restriction of processing of your personal data under certain circumstances.
Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
Right to object: You have the right to object to processing of your personal data under certain circumstances, including direct marketing.

Data Transfers

If we transfer your personal data to countries outside the European Economic Area (EEA), Canada, or Australia, we will ensure that appropriate safeguards are in place to protect your data, such as Standard Contractual Clauses approved by the European Commission or other approved mechanisms.

Please consult the third-Party Data Processing Agreements (DPA):

We use cookies and similar technologies to analyze trends, administer the website, track users' movements around the website, and to gather demographic information about our user base as a whole. You can control the use of cookies through your browser settings.

Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at hello@teamship.ai